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+447969371500
contact@loriotenaulus.com

loriotenaulus

Building Strong Financial Foundations Through Education

Privacy Policy

Your privacy matters to us. This policy explains how we collect, use, and protect your personal information when you use our financial education services.

Last updated: January 15, 2025

Who We Are

loriotenaulus is a financial education company based in Birmingham, United Kingdom. We provide comprehensive financial foundation courses and learning resources to help individuals build their financial knowledge and skills.

As a UK-based company, we comply with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018. This privacy policy applies to all personal data we collect through our website, courses, and related services.

Our Contact Details

The Birmingham Rag Market, 104 Edgbaston St, Birmingham B5 4RB, United Kingdom
Phone: +447969371500
Email: contact@loriotenaulus.com

Information We Collect

We collect different types of information to provide and improve our financial education services. Here's what we gather and why:

Personal Information You Provide

Contact details when you enquire about our courses (name, email, phone number)
Educational background and financial goals during course enrollment
Payment information for course fees (processed securely through our payment providers)
Feedback and communications when you contact our support team

Information We Collect Automatically

Website usage data including pages visited and time spent on our site
Device information such as browser type and IP address
Course progress and completion rates for enrolled students
Login times and frequency of platform access

How We Use Your Information

Your personal information helps us deliver quality financial education and improve our services. We use your data for these specific purposes:

Purpose Legal Basis
Course delivery and student support Contract performance
Processing payments and managing accounts Contract performance
Responding to enquiries and support requests Legitimate interests
Improving our courses and website Legitimate interests
Sending course updates and educational content Consent or legitimate interests

We never sell your personal information to third parties. Any marketing communications we send can be easily unsubscribed from using the link in every email.

Data Security and Storage

Protecting your personal information is a responsibility we take seriously. We've implemented several security measures to keep your data safe:

SSL encryption for all data transmitted to and from our website
Regular security audits of our systems and processes
Restricted access to personal data on a need-to-know basis
Secure cloud storage with reputable UK and EU-based providers
Regular backups and disaster recovery procedures

Data Retention

We keep your personal information only as long as necessary. Course-related data is typically retained for 7 years after completion for certification purposes. Website usage data is anonymized after 2 years. You can request earlier deletion of your data at any time.

Sharing Your Information

We work with carefully selected partners to deliver our services, but your privacy remains protected throughout these relationships:

Service Providers We Work With

Payment processors for secure transaction handling
Cloud hosting providers for website and course platform operation
Email service providers for course communications
Analytics providers to understand website usage patterns

All our service providers are contractually bound to protect your data and use it only for the specific services they provide to us. We regularly review these partnerships to ensure they maintain appropriate security standards.

We may also disclose your information if required by law or to protect our legitimate business interests, but we'll always notify you unless legally prohibited from doing so.

Your Privacy Rights

Under UK data protection law, you have several important rights regarding your personal information. Here's what you can do and how to exercise these rights:

Access Your Data

You can request a copy of all personal information we hold about you. We'll provide this within one month, usually in a portable format like CSV or PDF.

Correct Inaccurate Information

If any of your personal details are wrong or outdated, let us know and we'll update them promptly. You can also update many details directly through your student account.

Delete Your Data

You can ask us to delete your personal information, though we may need to keep some records for legal or regulatory requirements. We'll explain what we can and cannot delete.

Limit How We Use Your Data

You can object to certain uses of your data or ask us to restrict processing in specific circumstances. For example, you might want to stop marketing emails while continuing with course communications.

To exercise any of these rights, email us at contact@loriotenaulus.com with your request. We'll respond within one month and won't charge a fee unless your request is clearly unfounded or excessive.

Cookies and Website Technology

Our website uses cookies and similar technologies to improve your browsing experience and help us understand how our site is used. Here's what you should know:

Essential cookies that make our website function properly
Analytics cookies to understand popular content and improve our courses
Preference cookies to remember your settings and login status

You can control cookie settings through your browser, though disabling certain cookies might affect website functionality. We don't use cookies for advertising or tracking across other websites.

Managing Your Preferences

Most browsers allow you to see what cookies are stored and delete them individually. You can also set your browser to refuse cookies entirely, though this might limit some website features.

International Data Transfers

While we're based in the UK, some of our service providers may process data in other countries. When this happens, we ensure appropriate safeguards are in place:

We only work with countries that have adequate data protection laws
Standard contractual clauses provide additional protection where needed
We regularly review international transfer arrangements
All transfers comply with UK and EU data protection requirements

If you have concerns about international data transfers, please contact us and we'll explain the specific safeguards that apply to your information.

Changes to This Policy

We review this privacy policy regularly and update it when our practices change or when required by law. Any significant changes will be communicated to you directly via email if you're an enrolled student, or prominently displayed on our website.

Minor updates, such as clarifications or contact detail changes, will be posted here with the updated date shown at the top of this page. We encourage you to review this policy periodically, especially before enrolling in new courses.

If you disagree with any changes, you can exercise your right to withdraw consent or delete your data as described in the "Your Privacy Rights" section above.

Questions About Your Privacy?

If you have any questions about this privacy policy or how we handle your personal information, we're here to help.

Email us at contact@loriotenaulus.com or call +447969371500

You can also write to us at: The Birmingham Rag Market, 104 Edgbaston St, Birmingham B5 4RB, United Kingdom